Contact Us

While this site is primarily focused to empower people through evidence-based knowledge, please know that J&J also strives to provide you with the highest quality products and services. Your feedback helps us get better.

Emergency and Medical Advice

It's important for us to hear about any safety concerns you may have about our products. However, if you have a medical emergency or if you need specific medical advice, you should contact your doctor, healthcare professional or your local emergency room.

As this is a digital health education site, please contact the following if you have a J&J Product Quality Complaint or Adverse Event:

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Indonesia:

DL-MEDIDJK-JNJIDMEDIDComplaintsHandlingGroup@ITS.JNJ.com

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Malaysia:

jnjconsumercare2@its.jnj.com

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Philippines:

ra-jnjphma-complain@its.jnj.com

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Singapore:

jnjconsumercare@consg.jnj.com

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Thailand:

DL-CNTUS-Complaints-Thailand-LOC@ITS.JNJ.com

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Vietnam:

DL-JNJVNHCMEDVNComplaintsHandlingGroup@ITS.JNJ.com

If you have any questions, comments, or concerns about the Web Site, Terms of Use, Privacy Policy or the information practices of the Web Site, please contact us as below.

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